Shelf Belief

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What's going on?

Best Buy reported weaker-than-expected quarterly results on Thursday, but the electronics retailer wasnt about to let investors lose their motivation.

What does this mean?

If you showed up at a Best Buy hoping to sort your holiday gifts last quarter, you mightve been disappointed: the retailer quickly ran short of all the seasons must-have gadgets, from iPhones to PlayStation 5s. And thats if you could even get through the front door, with Omicron-driven staff shortages forcing the company to cut its opening hours. So it follows that sales in existing stores were down from the same time the year before.

Best Buys profit outlook for this year wasnt much more encouraging, partly because its putting so much money into major projects. But the retailer promised investors that these would pay off in the long term if they just stick around. And to incentivize them to do just that, it announced it would buy back $1.5 billion worth of its own shares this year, which should push up the value of those left over. Consider them incentivized: Best Buys stock jumped 9%.

Why should I care?

The bigger picture: Keep those sales coming.
Those projects include an annual membership program which offers things like unlimited tech support and special discounts and Best Buy Health, which specializes in healthtech for older people. Best Buy could be onto something here: both avenues have the potential to be more reliable revenue streams for the retailer, reducing its reliance on much more seasonal product sales.

Zooming out: Kroger sticks to the plan.
Best Buy is a bit of an outlier among US retailers this earnings season. Just look at Kroger: hybrid working and the trend toward at-home cooking helped boost demand for the retailers groceries, pushing same-store revenue up a better-than-expected 4% (tweet this). And with more and more shoppers opting for home delivery and pick-up options, its digital sales were twice as high as they were before the pandemic too.

Originally posted as part of the Finimize daily email.

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